Detail-oriented professional with well over a decade of experience delivering white-glove technology support to C-Suite executives and VIPs. Expert in managing critical incidents, resolving technical escalations, and ensuring policy compliance in fast-paced corporate environments.
Real-time performance indicators showcasing commitment to executive technology excellence
Key accomplishments in executive technology support
Maintained 99.9% executive uptime through proactive monitoring and preventive maintenance, ensuring seamless C-Suite operations.
Achieved sub-2-minute average response times for executive requests, significantly exceeding industry standards.
Consistently achieved 4.9/5 satisfaction ratings from C-Suite executives through exceptional service delivery.
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