Technical Expertise

Comprehensive technical competencies spanning executive IT support, enterprise systems, and cutting-edge technologies

Skills Matrix

Interactive overview of technical competencies and proficiency levels

Expert
Microsoft 365

Microsoft 365 Suite

Comprehensive administration and support of Exchange, Teams, SharePoint, and Office applications for executive environments.

Proficiency 95%
Exchange Teams SharePoint Outlook
Expert
Zoom Platform

Video Conferencing

Advanced configuration and troubleshooting of enterprise video conferencing solutions for board meetings and executive communications.

Proficiency 92%
Zoom Neat Crestron AV Systems
Advanced
Identity Management

Identity & Access Management

Enterprise identity management and single sign-on solutions for secure executive access to critical systems.

Proficiency 88%
Okta Azure AD SAML SSO
Expert
Apple Ecosystem

Apple Hardware & Software

Comprehensive support of Apple devices including MacBooks, iPhones, iPads, and integration with enterprise systems.

Proficiency 94%
macOS iOS MacBook iPhone
Expert
Windows Platform

Windows Systems

Advanced administration of Windows 10/11 environments, including enterprise deployment and management.

Proficiency 96%
Windows 11 Windows 10 Active Directory Group Policy
Advanced
Connectivity

Network & Connectivity

Enterprise network management including VPN, wireless, and satellite connectivity solutions for executive mobility.

Proficiency 90%
VPN WiFi Starlink LAN/WAN
Advanced
Device Management

Endpoint Management

Enterprise device management through Microsoft Intune, Apple Business Manager, and automated deployment solutions.

Proficiency 85%
Intune ABM Autopilot MDM
Advanced
Data Protection

Security & Compliance

Enterprise security implementation including data protection, compliance frameworks, and executive privacy safeguards.

Proficiency 87%
SOX Encryption DLP Compliance
Expert
Documentation

Technical Documentation

Creation of comprehensive technical documentation, knowledge base articles, and executive support procedures.

Proficiency 93%
Confluence SharePoint ITIL SOPs

Technical Proficiency Overview

Visual representation of expertise across different technology domains

Professional Certifications

Industry certifications validating technical expertise and professional competency

Google System Administration

Comprehensive certification covering IT infrastructure services, system administration, and cloud services management.

Certificate Earned

CompTIA A+ Certification

Industry-standard certification validating foundational IT skills, hardware, software, and troubleshooting expertise.

Active Certification

Apple Certified Technician

Apple-authorized certification for hardware and software support, repairs, and enterprise integration services.

Current Status

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